AI & automation · West Midlands

AI chatbots and business automation

Hand the repetitive jobs to software. We build website chatbots, email and admin automations and spreadsheet tools that answer customers faster and stop your team copying data between apps.

/automate

What we automate

We look at where your time goes, then automate the tasks that cost you the most hours each week.

  • Website chatbots that answer common questions and take bookings
  • Email and inbox sorting, replies and follow-ups
  • Admin workflows such as quotes, invoices and job sheets
  • Spreadsheet tools, data clean-up and automatic reports
  • Connections between the apps you already use
  • Hand-over to a member of your team whenever a customer needs one
/who

Who it's for

Businesses answering the same customer questions every day, teams losing hours to admin, and owners who want enquiries handled outside office hours.

  • Busy inboxes and missed enquiries
  • Repetitive data entry between systems
  • Manual quoting and invoicing
  • Out-of-hours customer questions
/process

How a project runs

  • Talk – tell us what you need on a quick call or message.
  • Quote – a clear, fixed price and timeline. No surprises later.
  • Build – regular progress updates so you can shape the result.
  • Support – we stay on hand after launch for fixes and updates.
/faq

Frequently asked questions

Will a chatbot give customers the wrong answers?

The chatbots we build answer from your own information, such as price lists and FAQs, and pass anything they cannot handle to your team with a summary of the conversation.

Do we need new software?

Usually not. Most automations connect to tools you already use, such as your email, calendar and spreadsheets.

How much time can automation save?

It depends on your processes. We review where your time goes and quote for the automations that will save the most.

How is our data handled?

We agree in writing what data each automation uses and limit access to only what it needs.

/work

Related work

ASSIST AI
A customer support assistant that answers questions, books appointments and hands over to a person.

Got a project in mind?

Tell us a few details and we will reply within one working day with next steps or a fixed quote. Email admin@louislewisit.com or call 07547 370089.

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